Good explanation fixing an overworking heater, and suggesting possible improvements. Finished the job quickly and it stayed fixed. Courteous and efficient work. A good experience.
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Needed a part from Lennox, and it was a terrible experience, otherwise tech person Jonothan made every attempt to complete the job in a timely way.
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Jonathan performed professional, and thorough service.
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Once again, Pro 360 had me covered. Technician is lovely, did job quickly and thoroughly, we discussed options and overall was a great service.
Response from Pros 360:
Thank you for sharing your experience with our technician. You're review is greatly appreciated!
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The name says it all: these guys are Pros! They were punctual, professional and experts in their field. David was very patience and kind and friendly. They did a masterful job and made it look effortless. A+
Response from Pros 360:
Excellence is our goal! We are so happy to hear about your experience. Thank you for the kind review and the recognition of our Senior Technician.
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Will definitely call Pros 360 again when I need help with my air conditioning. Excellent customer service on the phone, fast appointment set-up, and great service by the technician who came out. Will refer to friends!
Response from Pros 360:
We hope to always provide you with the same great service each and every time. Thank you for kind review!
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Very professional and courteous service, I really like these guys.
Response from Pros 360:
We love hearing from our customers. Thank you for the kind words!
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I found Pros 360 last year when an apt unit's ductless mini split wall system had issues and needed servicing and I could not locate the installer. They are quick to respond to inquiries and are always on time as promised. Their technicians are not only personable, they are ALL very knowledgeable in their field. I have purchased service contracts for all of my units. I am confident that I have found an HVAC company to depend on.
Response from Pros 360:
Our #1 priority is the customer and providing excellent service is our goal. We are happy you had a positive experience and we are always here for you when you need us. Thank you so much for the kind review!
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We originally received quotes from other companies, all of which were thousands of dollars more and required many more hours of disruptive work. These guys were quick, informative, honest and non disruptive while working.
Response from Pros 360:
Our technicians do their best to be courteous of our customers homes. Thank you for recognizing their efforts. We appreciate your review very much!
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Efficient, and explained well all work and results. Personally engaging.
Response from Pros 360:
Thank you for taking out the time to give us a nice review.
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Response from Pros 360:
Thank you! Excellent service is what we are all about.
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Pros360 replaced our two existing HVAC systems and installed a tankless water heater. Although their price was on the high side of the quotes we received, we were very happy with their service. Everything was appropriately permitted and efficiently done. The equipment was all from top-of-the-line manufacturers. The entire installation only took five days total and the installers stayed late on the final day to make sure to minimize the time we wouldn't have water for the tankless water heater installation. They were very considerate in keeping the work environment clean and cleaning up after each and every day of work. We would highly recommend them!
Response from Pros 360:
Our install team works very hard to please our customers. It's so nice to hear when someone else recognizes that as well. Thank you for taking the time out of your busy day to write this detailed review about our company!
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David Chaure is an excellent service provider. There was some problems that he helped to solve. He did an excellent job servicing my air conditioner. I hope his employer values him.
Response from Pros 360:
David is defiantly a prized asset as well as all of our employees. He's been with the company for many years and has overcome many obstacles with us. We grow each and everyday as a team, always putting our customers first. Thank you for your kind words!
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Response from Pros 360:
It's always a pleasure working with you. Thank you for being such a loyal customer and for choosing us again and again!
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Check system found vent filling with water and setting off pressure switch install pvc 90 stop water and drain system
Install fan cycle control and low temperature switch for the cooling system.
Top refrigerant r410a Annual membership 2 head units unit #4.
Blower ECM motor bad needs replacing
Check system re-program equipment limit switch starting to fail will order new one
High limit sensor needs replacement, unit still under warranty
Water inside vent removed. Drained properly.
Thermostat and air flow reconfigured
Install new package unit Lennox lrp14ge48-108xp. 1618j8562
Install new package unit Lennox lrp14ge48-108xp. 1618j8562